The following listed stock items are ineligible for Bulk Buy Rewards.

• Dairy Milk Full Cream (6 x 1L)
• Dairy Milk Low Fat Cream (6 x 1L)
• Chicken Mixed Portions
• Chicken Braai Pack
• Chicken Mixed Portions

CARDHOLDER TERMS AND CONDITIONS

1. GENERAL INFORMATION

• This document contains the standard terms and conditions governing participation in the EconoFoods Rewards Programme by qualifying individuals.
• Any person that validly subscribes to the EconoFoods Rewards Programme (“Cardholder”) enters into a binding agreement with EconoFoods & SuperCard Trust jointly, the terms of which are set out in this document. ECONOFOOODS OR SUPERCARD TRUST MAY AMEND OR UPDATE THESE TERMS FROM TIME TO TIME. ECONOFOODS WILL PUBLISH A GENERAL NOTICE OF SUCH CHANGES ON ITS WEBSITE AT https://econofoods.co.za/
• SUCH CHANGES WILL BECOME EFFECTIVE ON THE DATE THAT THE NOTICE IS PUBLISHED. IT IS YOUR RESPONSIBILITY TO CHECK OUR WEBSITE FOR SUCH NOTIFICATIONS. YOUR CONTINUED PARTICIPATION IN THE ECONOFOODS REWARDS PROGRAMME AFTER PUBLICATION OF SUCH NOTICES WILL BE DEEMED AS AN ACCEPTANCE OF SUCH CHANGES.
• THESE TERMS CONTAIN SPECIFIC PROVISIONS WHICH LIMIT THE LIABILITY OF ECONOFOODS AND SUPERCARD TRUST, ALLOCATE RISK OR CONSTITUTE AN ACKNOWLEDGEMENT OF FACTS BY THE CARDHOLDER. THESE TERMS HAVE BEEN SET OUT IN CAPITAL LETTERS. CARDHOLDERS SHOULD PAY SPECIAL ATTENTION TO THESE TERMS AS THEY LIMIT THE CARDHOLDER’S ABILITY TO RECOVER LOSSES THAT CARDHOLDERS MAY INCUR IN CONNECTION WITH THEIR SUBSCRIPTION TO THE ECONOFOODS REWARDS PROGRAMME.

2. ELIGIBILITY FOR MEMBERSHIP

2.1. An Individual may subscribe to the EconoFoods Rewards Programme and become a Cardholder by completing the EconoFoods Rewards Programme application process, either online via the SuperCard Trust website located at https://portal.supercard.co.za/, or at a retail outlet participating in the EconoFoods Rewards Programme (“Partner”) in the prescribed manner.

2.2. An individual must be a natural person to qualify to become a Cardholder and must be over the age of 18. If the individual is not yet 18 at the time of subscription, s/he must obtain his/her parents’ or legal guardians’ consent to be bound by these terms prior to agreeing thereto.

2.3. Both non-residents and residents of the Republic of South Africa qualify to become Cardholders.

2.4. Membership to the EconoFoods Rewards Programme is offered at the sole discretion of EconoFoods and EconoFoods may accept or reject any application for membership and may suspend or terminate any Cardholder’s membership on reasonable notice to the Cardholder.

3. PERSONAL INFORMATION

3.1. Individuals who wish to subscribe to the EconoFoods Rewards Programme will be required to provide certain information about themselves to EconoFoods and SuperCard Trust and must ensure that such information is correct and accurate.

3.2. SuperCard Trust will process the Personal Information:

3.2.1. to process the application for subscription to the EconoFoods Rewards Programme;

3.2.2. to enable the applicant’s participation in the EconoFoods Rewards Programme in accordance with these terms;

3.2.3. for purposes of informing the Cardholder about products and services which EconoFoods believes may be of interest to the Cardholder; and

3.2.4. as may otherwise be permitted or required by applicable law.

3.3. SuperCard Trust may disclose Cardholder Personal Information to EconoFoods:

3.3.1. on its behalf Process Personal Information for any of the purposes stated under clause 3.2; or

3.3.2. to Promote the EconoFoods Rewards Programme.

3.4. EconoFoods and Supercard Trust will treat Cardholder’s Personal Information as confidential and will not use same other than as described under these terms. Failure to provide the requested Personal Information to SuperCard Trust, or the provision of information which is incorrect, may result in the Cardholder not being able to participate in the EconoFoods Rewards Programme.

3.5. SuperCard Trust may, in connection with the processing of Cardholder Personal Information for the purposes stated in these terms, enable the processing of Cardholder Personal Information by EconoFoods with the offering of the EconoFoods Rewards Programme (such as hosting services providers), some of which may be based outside of the Republic of South Africa.

3.6. “Personal Information” of Cardholders comprises personally identifiable information relating to Cardholders which is provided by the Cardholder to SuperCard Trust in connection with his/her participation in the EconoFoods Rewards Programme, as well as personally identifiable information of the Cardholder which is collected by SuperCard Trust from publicly available resources (such as credit bureaus) and third parties which are permitted to furnish such information to SuperCard Trust.

3.7. Cardholders must advise SuperCard Trust of any change in the Personal Information furnished by him/her to SuperCard Trust as soon as practicable after the change and submit such changes to SuperCard Trust in writing. SuperCard Trust may request confirmation of a Cardholder’s membership number and proof of identification (a copy of identity document or passport) in order to note such changes.

3.8. NOTWITHSTANDING THE AFOREMENTIONED,  SUPERCARD TRUST & ECONOFOODS MAY USE CARDHOLDER’S PERSONAL INFORMATION TO DERIVE STATISTICAL INFORMATION AND TO USE SUCH INFORMATION IN AN UNRESTRICTED MANNER, PROVIDED THAT SUCH USE DOES NOT RESULT IN THE DISCLOSURE OF THE CARDHOLDER’S IDENTITY.

3.9. Cardholders may by email to SuperCard Trust at support@supercard.co.za request that SuperCard Trust:

3.9.1. confirm what Personal Information of the Cardholder is held by SuperCard Trust;

3.9.2. confirm which persons/entities have been furnished with Personal Information of the Cardholder; or

3.9.3. request that SuperCard Trust correct, erase or cease processing Personal Information to the extent that such processing is based upon the Cardholder’s consent, or that SuperCard Trust is no longer permitted to retain, or which is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or has been unlawfully obtained.

3.10. SuperCard Trust will comply with any request made in terms of clause 3.9 as soon as possible, provided that it may refuse to comply with such request if permitted or required thereto by applicable law.

3.11. SuperCard Trust may hold Cardholder Personal Information for as long as the Cardholders are subscribed to the EconoFoods Rewards Programme and will retain such information thereafter for as long as permitted under applicable law.

4. REWARDS: EARNING, ACCUMULATION AND REDEMPTION

4.1. Membership Cards

4.1.1. Cardholders will be issued with EconoFoods Rewards Programme membership cards (“EconoFoods Membership Card”) once they have validly subscribed to the EconoFoods Rewards Programme.

4.1.2. The Cardholder must present his/her membership card to earn or redeem Rewards when purchasing Eligible Merchandise (as defined below) from any EconoFoods store.

4.2. Earning and Accumulation of Rewards

4.2.1. Cardholders shall be awarded Rewards when they purchase selected merchandise (“Eligible Merchandise”) at a Partner. Rewards are calculated as a percentage of the total purchase price of the Eligible Merchandise, currently as stated on the EconoFoods website. Rewards shall accrue to the Cardholder’s EconoFoods Rewards Programme account (“Cardholder Account”), which account shall be held by and administered by SuperCard Trust.

4.2.2. Cardholder may also receive Rewards as a result of participation in promotional competitions sponsored or organised by EconoFoods. The awarding of Rewards pursuant hereto may be subject to additional terms which shall be brought to the Cardholder’s attention.

4.2.3. Rewards are expressed in ZAR (South African Rand). The Cardholder may view the balance of accrued Rewards in his/her Cardholder Account at any time by:

1. obtaining the balance directly from a Partner point of sale;
2. accessing the SuperCard Trust app; or

4.2.4. THE CARDHOLDER ACKNOWLDGES THAT REWARDS ARE AWARDED AND MAY ONLY BE USED FOR THE PURPOSES EXPRESSLY STATED UNDER THESE TERMS, AND THAT REWARDS SHALL NOT BE CONSTRUED AS AMOUNTS DUE OR PAYABLE TO CARDHOLDER FOR ANY OTHER PURPOSE.

4.3. Redeeming Rewards

4.3.1. A Cardholder may elect to redeem his/her Rewards when purchasing Eligible Merchandise from any Partner.

4.3.2. A Cardholder may choose to redeem all or only a portion of the Rewards available in his/her Cardholder Account. Where insufficient Rewards are available in the Cardholder Account to enable the purchase of Eligible Merchandise, the Cardholder may supplement the Rewards reward with a cash payment.

4.3.3. Cardholders may not, and will not be able to, redeem more Rewards than are available in his/her Cardholder Account.

4.3.4. If any refund is issued by the Partner to the Cardholder in respect of the purchase of Eligible Merchandise in respect of which Rewards were redeemed by the Cardholder, such Rewards will be credited to the Cardholder in cash.

4.3.5. REWARDS MAY NOT BE REDEEMED FOR CASH, CREDIT OR ANY OTHER CONSIDERATION. REWARDS WHICH HAVE NOT BEEN REDEEMED PRIOR TO EXPIRY OF SUCH REWARDS OR THIS AGREEMENT WILL BE LOST, AND THE CARDHOLDER WILL HAVE NO CLAIM AGAINST SUPERCARD TRUST IN THIS REGARD.

4.3.6. REWARDS ARE PERSONAL TO THE CARDHOLDER AND MAY NOT BE TRANSFERRED, ASSIGNED OR SOLD, AND MAY NOT BE USED IN CONJUNCTION WITH THE REWARDS OF ANY OTHER CARDHOLDER.

5. PARTNERS

5.1. Subject to the terms contained herein, Cardholder will be able to earn and redeem Rewards at EconoFoods stores only for the duration of the participation in the EconoFoods Rewards Programme.

5.2. It is within EconoFoods sole discretion to determine which merchandise qualifies as Eligible Merchandise.

5.3. SUPERCARD TRUST DOES NOT GUARANTEE THAT ANY MERCHANDISE OFFERED FOR SALE BY PARTNER WILL BE ELIGIBLE MERCHANDISE IN TERMS OF THE ECONOFOODS REWARDS PROGRAMME. SUPERCARD TRUST WILL ENDEAVOUR TO NOTIFY CARDHOLDER IF ECONOFOODS NO LONGER PARTICIPATES IN THE ECONOFOODS REWARDS PROGRAMME.

5.4. All returns and refunds of Eligible Merchandise will be subject to the relevant Partner’s returns and refunds policy.

6. EXPIRY OF REWARDS

6.1. Rewards are earned with effect from the date of the relevant Eligible Transaction notwithstanding the date that the Rewards are credited in the Cardholder Account.

6.2. Rewards may not be redeemed by the Cardholder if they have expired, unless EconoFoods sole discretion determines otherwise.

6.3. IF A CARDHOLDER DOES NOT USE HIS ECONOFOODS MEMBERSHIP CARD FOR A CONTINUOUS PERIOD OF EIGHTEEN (18) MONTHS CALCULATED FROM ANY DATE, THE CARDHOLDER’S ACCOUNT MAY BE CLOSED TEMPORARILY OR PERMANENTLY IN ECONOFOODS’S SOLE DISCRETION. SUPERCARD TRUST WILL ENDEAVOUR TO PROVIDE ADVANCE NOTICE TO THE CARDHOLDER PRIOR TO SUCH SUSPENSION OR TERMINATION.

7. ACCOUNT BALANCE NOTIFICATIONS

7.1. The Cardholder may at any time view such Rewards balance on the SuperCard App or in store through the SuperCard portal.

8. LIABILITY

IN NO EVENT WILL SUPERCARD TRUST BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND INCURRED IN CONNECTION WITH THE PARTICIPATION OF THE CARDHOLDER IN THE ECONOFOODS REWARDS PROGRAMME (WHETHER IN CONTRACT, DELICT OR STATUTE (INCLUDING FOR NEGLIGENCE) AND CARDHOLDER AGREES TO INDEMNIFY SUPERCARD TRUST AGAINST ANY SUCH LOSS AND DAMAGE, SAVE ONLY TO THE EXTENT THAT SUCH LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW.